Comments on: Professionalism Part 2: Don’t Make your Clients Beg you for a Quote

By: Elzet

Elzet — Wed, 22 Jul 2009 08:42:53 +0000

I don’t know what’s going on in the big business world, but I have to beg my suppliers for quotes, for invoices (!), to get back to with regards to a query etc. What’s up with that? Since when is it acceptable to run a business this way? Does the recession not affect them at all? I would think that this is a good time to start looking after your clients!

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By: Professionalism Part 5: Email Etiquette | Phuthu.co.za | aka Putu or Phutu

Professionalism Part 5: Email Etiquette | Phuthu.co.za | aka Putu or Phutu — Wed, 10 Jun 2009 08:14:29 +0000

[...] Part 2: Don’t Make Your Client’s Beg You for a Quote [...]

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By: Editor

Editor — Fri, 22 May 2009 07:30:07 +0000

So true and you do that well!

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By: Chris M

Chris M — Thu, 21 May 2009 15:02:06 +0000

I believe in “What you give, is what you get” and applying that scenario to all things in life is a wise move, in my opinion..

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By: Editor

Editor — Thu, 21 May 2009 06:11:52 +0000

Yup, communication is key! And you must be one of the very few people that actually delivers a quote when they say they are going to!

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By: Chris M

Chris M — Wed, 20 May 2009 13:51:54 +0000

AH YES, I have sooo experienced this before and it’s the most annoying thing in the world. I make a point of being realistic these days, if I know I’m busy and it’s going to take 2 weeks to turn a quote around, then I tell the potential client. If I lose the client because of that, then it’s probably not a person I was to service as a client anyway, because imagine how jumpy they’ll be about deadlines and so forth.

It all boils down to managing a client, as long as the client knows what’s going on all the time, there’s never a need to have a problem

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