The other day my husband was chatting over the phone to a salesman from a local car dealership and in ending the conversation, the salesman casually said “cheers cuzzi“. Cheers Cuzzi? My husband is pretty chilled out so he just laughed about it but I’m sure there would be plenty of Dom-Pérignon-type-customers who wouldn’t be too charmed about the chummy-chummy attitude. I’m not saying that you can’t be humorous, friendly or personable – I’m just saying that you should try and avoid mixing slang expressions into business discussions:
“Lekker doing business with you bru”
“I’ll email the quote to you tomorrow Cuzzi”
“Howzit China, how can I help you?”
“You’ll smaak this car”
These are no-no’s! Keep it professional – people take you more seriously that way.